my FootDr Cairns, 2/494 Mulgrave Road, Earlville

Reviews

• Ivana Patalano

  05.05.2018
  ★ ☆ ☆ ☆ ☆
  Absolutely disgusting. I cannot believe the disregard this company has towards it's customers. I made an appointment with them and had to reschedule as my car was in for a service and took longer than expected. Under sufferance they did reschedule my appointment however, advised me that they required pre-payment. I said that was fine and I would definitely be there the following day for my rescheduled appointment. They wanted my credit card details which I said I was happy to give however, I was in the middle of my beach walk so did not have my credit card on me and said I would call them later on when I was at work to advise. Though once at work I had forgotten all about it and did not receive a call from them asking for my cc details. I turned up the following day at the scheduled time and was advised that they did not have an appointment for me. I explained the situation that I had rescheduled and Barbara told me that as I had not rung them back they had cancelled my appointment. I had arranged to leave work early and it took 1/2 and hour to get to their office. They could not even be bothered to ring me to tell me they had cancelled my appointment. As you can imagine I was appalled that this sort of behavior exists withing small businesses. In the meantime I have found there are a number of Podiatry services in the Cairns area and I urge anyone thinking of using this business to think again and use a business that actually cares about their customers.

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